MA/Front Desk Check in

Gilbert, AZ
Full Time
Mid Level
We are seeking a dedicated and skilled Obstetrics and Gynecology Certified Medical Assistant to join our healthcare team. This position will act as an MA 2-3 days a week and the other 2-3 days a week will be the Front Desk check in.
MA Essential duties include:
  • Takes patients to examining rooms to prepare them for the physician / Takes detailed medical histories and determines the reason for the visit.
  • Interviews patients to obtain medical information and measure their vital signs, weight, and height / Records patient's medical history, vital statistics, or information such as test results in medical records.
  • Prepares rooms for patient examinations, keeping the rooms clean and stocked.
  • Presents patient history summary and alerts physicians to patient changes.
  • Pull lab charts and annotate patient charts with exam and treatment results.
  • Assists with in-office examinations and medical procedures including LEEP procedures, IUD insertion, colposcopies, among others.
  • Helps physicians examine and treat patients, handing them instruments or materials or performing such tasks as giving injections or removing sutures.
  • Coordinates patient tests and follow-up care. Schedules surgeries, calling surgical center, verifying times with patients, and preparing charts, pre-admission, and consent forms. Schedules patients with other doctors for consultation as required.
  • Counsels patients in the office and on the phone concerning treatment procedures, medications, diets, or physicians' instructions to patients.
  • Collects blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing.
  • Authorizes drug refills and provide prescription information to pharmacies.
  • Cleans and sterilize instruments, dispose of contaminated supplies / Wash, and prepare speculum for autoclave.
  • Prepares and administer medications as directed by a physician.
  • Performs routine laboratory tests and sample analyses.
  • As needed, operates equipment to administer routine diagnostic tests, contacts medical facilities or departments to schedule patients for tests or admission, inventories, and orders medical, lab, or office supplies or equipment.
  • Other back-office duties as assigned*.
  • Skilled in organization, customer service, and attention to detail.
  • Possess exceptional communication and relational skills.
Front Desk Essential duties include:
  • Answer incoming phone calls and direct to the appropriate departments
  • Check patients in and out of their appointments
  • Maintain and update schedules for patients
  • Enter new patient demographics and patient financial information into the computer system
  • Maintain office appearance and ensure office equipment is in working order/restrooms are clean and tidy
  • Alert providers/Staff of appointment notifications, patient arrivals, and delay of schedules
  • Process and forward insurance information to the appropriate internal department for processing
  • Collect co-pays, co-insurance, and deductibles
  • Perform end of day batch closing for reconciliation of all patient payments
  • Verify insurance and eligibility for scheduled patients
  • Time management abilities
  • Good judgment and decision-making skills
  • Working knowledge of insurance plans and their rules
  • Basic knowledge of medical terminology
  • Ability to handle a high volume of clients with skill and confidence
  • Perform other duties, as delegated
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