Triage LPN/MA
Genesis Ironwood OBGYN is looking for a LPN or Medical Assistant to join our team. The LPN or Medical Assistant will provide medical services to patients under the guidance of a physician.
The ideal person for this type of role is a good listener, outgoing and compassionate, organized and adaptable and an excellent problem solver. This vital role greets our patients, displays professionalism, and maintains confidentiality at all times.
Responsibilities:
Conducts preliminary assessments to determine the urgency of patient needs.
Collaborate with providers to facilitate timely interventions.
Maintains accurate patient records and documentation.
Provides education to patients regarding procedures, treatments, and preventive care.
- Follow up with patients regarding test results.
Respond to patient messages and clinical concerns via phone and in the patient portal.
Contacts OB no-show patients and explains the risks.
Sterilize equipment and exam rooms after each patient visit.
Coordinate and collaborate with team members.
Schedule patients for visits and follow ups.
- Aide in answering phones, checking in and out of patients when needed.
Knowledge, Skills, and Abilities:
Strong knowledge of medical terminology.
Knowledge of patient care techniques, administering injections, drawing blood, taking vitals and performing basic lab tests.
Knowledge of sterilization processes.
Ability to manage multiple tasks efficiently in a fast-paced environment.
Customer service skills in handling patient questions and concerns with professionalism, empathy and patience.
Excellent communication and interpersonal skills.
Ability to handle unexpected situations calmly and problem-solving patient concerns or conflicts.
Ability to collaborate in a team environment.
Requirements:
- High school diploma and a graduate of accredited Medical Assistant program or Nursing program with state accreditation based on certifying exam
- Strong communication skills and the ability to work well with a team in a fast-paced environment
- Previous clinical experience is preferred
- Experience: 3 years of nursing experience in an obstetrical/gynecological experience in a hospital/office setting.
Genesis Ironwood OBGYN benefits include health care, paid time off, retirement savings and professional development.